Certified used Tacoma and maintenance - too picky?

Discussion in 'Maintenance' started by righty, Apr 9, 2018.

  1. righty

    righty Member

    This is probably a really dumb question, but please chalk it up to a general distrust of dealers and their warranties. I bought a certified Tacoma with 28,500 miles about a month ago. Part of the deal is getting regular service to keep all the warranties. I got an email from the dealer that I was due for my 45,000 service. I responded they probably had their records messed up and my car had 28k. I asked if I needed to bring it in at 30k. He responded I could do so at 33k. Seems reasonable since the truck was all checked out to be certified, BUT I have had too many negative past experiences with slimy dealers and could easily see some future day when I have a big problem and they say, "Well, you violated your contract and missed your 30k service by 3,000 miles." Should I call a lawyer? :)

    Well, I did have one good experience. Long ago I had a Ford with a seriously messed up engine and they discovered this with 23 miles left on my engine warranty during a regular service visit!
    pauljboudreau and BigMau like this.
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  3. Bojangles

    Bojangles Well-Known Member

    Take it in at 30k like your manual states to.

    Some dealers are better than others...
    Some service managers are also better than others.... i had a **** manager for the last cpl yrs but ive done most of my own work, now the service write i always trusted is the manager. Sometimes things work out well.

    Since ur under warranty... CYA... Cover Your Ass..

    Iirc certified preowns from toyota dealers are now under 7yr/90k right?
    righty, OR17TRD and Bogunn like this.
  4. Bogunn

    Bogunn Well-Known Member

    Like @Bojangles said, go at 30k. Follow your gut. Some dealerships are shady. You don’t want to take a chance for any contention.
    OR17TRD and Bojangles like this.
  5. whippersnapper02

    whippersnapper02 Negative Nancy

    Those services are mostly inspections.
    Bogunn and Bojangles like this.
  6. OR17TRD

    OR17TRD Well-Known Member

    Bogunn likes this.
  7. Bojangles

    Bojangles Well-Known Member

    Yeah but you know the warranty game.
    Get the inspection/services... get the ****ing stamp, walk away.

    Assuming op doesnt do their own work
    Bogunn, whippersnapper02 and OR17TRD like this.
  8. OP

    righty Member

    Thanks everyone, it's good to know I'm not alone in my distrust. Yes, it has a pretty long warranty 7/100 plus bumper to bumper for 12 months.
    OR17TRD and Bogunn like this.
  9. See-Tac

    See-Tac Member

    I have a good one. I bought my 16DCSB with 20 k. I was told it was a certified truck when i got it. Thats why i chose that truck. Just found out after calling Toyota it was not certified. Of course i came uncorked. I found out because there was no tailgate key. Toyota corp was great gave me 300.00 to get a tailgate key and remote. I went to the dealer a complained about the bullshit sale on how i was lied to.. Sales manager was apologetic. But i am screwed. Call toyota and complain. You may get somewhere.
  10. Bojangles

    Bojangles Well-Known Member

    Apologies and $300 for deceptive sales practices?
    OR17TRD and kp.taco like this.
  11. kp.taco

    kp.taco Well-Known Member

    They got off easy..
    B-Man, OR17TRD and Bojangles like this.
  12. OR17TRD

    OR17TRD Well-Known Member

    Yep. Bastards.
    tomarx2taco and kp.taco like this.
  13. BigMau

    BigMau Well-Known Member

    Stories like one one above... Why I do my own service work!!
    B-Man likes this.
  14. B-Man

    B-Man Well-Known Member

    Same here......
    Scott Wyman likes this.
  15. Joisey

    Joisey Well-Known Member

    The dealer will only see my truck for warranty work.
    texasred and B-Man like this.
  16. Ricks2012

    Ricks2012 Well-Known Member

    It used to be that the places that had bad service were few and far between. Because they wanted your return business in sales and service, and their reputation meant something to them. Now it's hard as hell finding a place that you can trust!!
    B-Man, BigMau and texasred like this.
  17. BigMau

    BigMau Well-Known Member

    That's so true... Honestly, with the internet and all the car buying information "on line" a consumer that does his/her homework can almost figure out his /her dealer before talking to the salesperson. I'm always looking for someone to do quality work on my truck... if I cannot do it myself. I'm kinda lucky that I found a local mechanic (Tundra owner) that likes to work on newer Toyota cars and trucks and is up on the latest technology found on these vehicles. I have had him do all of the work I can not do on my truck.
    Bogunn, B-Man and texasred like this.
  18. BigMau

    BigMau Well-Known Member

    At 22,000 my cert used 2017 Tacoma will be do for service. I believe it's just a tire rotation??If so, I plan to have my local tire shop rotate the OE Firestones.
    texasred and B-Man like this.
  19. Bojangles

    Bojangles Well-Known Member

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  20. BigMau

    BigMau Well-Known Member

    It had fresh oil and filter at 16,231 when purchased... Yes, I plan on changing the oil and filer myself. I keep a "hard copy" of all receipts for parts and materials.
    texasred, B-Man and Bojangles like this.
  21. OR17TRD

    OR17TRD Well-Known Member

    Haha, You sure do talk about oil a lot. :D
    texasred, B-Man and BigMau like this.

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